Get in touch
Contact us
Have a question or want to book? Give us a call, email reception, or drop by during opening hours.
Contact details
After hours & emergencies
Our clinic is not a 24-hour service. If you need help when we're closed:
- In an emergency, call 000 (ambulance, police, fire) — for chest pain, severe bleeding, difficulty breathing, or any life-threatening situation.
- healthdirect — 1800 022 222 (free, 24/7 health advice line staffed by registered nurses).
- Nearest emergency department: Coffs Harbour Health Campus (Coffs Harbour). Bellingen River District Hospital offers limited local services — call ahead.
Feedback & complaints
We welcome your feedback — it helps us improve. If something hasn't met your expectations, please let us know so we can put it right. You can speak with our reception team or ask for the Practice Manager:
If you feel your concern hasn't been resolved, you can contact the NSW Health Care Complaints Commission (HCCC) on 1800 043 159 or at hccc.nsw.gov.au.